Privacy Policy

SpyderAI Technologies Private Limited is a company incorporated in India, building AI-powered software products. Our registered office is at 4/657 Sri Ganapathy Nagar, Suba Nagar, Ayyaneri, Kovilpatti – 628502, Tuticorin, Tamil Nadu, India.

For any privacy-related questions, contact us at support@spyderai.in.

We collect only the information needed to respond to you and to operate the Site:

• Information you provide. When you use our contact form or email us, we collect the details you choose to share — such as your name, email address, subject, and message.
• Technical information. Like most websites, our hosting infrastructure may automatically log standard technical data such as your IP address, browser type, device information, and pages visited, for security and to keep the Site running reliably.
• Local storage. We store a small flag in your browser to remember that you have seen our security notice, so it is not shown repeatedly. This stays on your device and is not sent to us.

The Site does not require you to create an account, and we do not collect payment or financial information through this Site.

We use the information we collect to:

• Respond to your enquiries and communicate with you;
• Provide, maintain, and improve the Site and our products;
• Keep the Site secure and prevent fraud, abuse, and misuse; and
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to anyone.

We only share information in limited circumstances:

• Service providers. We use trusted third parties to host and operate the Site (for example, our website hosting and email providers). They process data only on our behalf and are bound to protect it.
• Legal reasons. We may disclose information if required by law, or to protect the rights, safety, and property of SpyderAI, our users, or the public.

Our products — such as MyAgentMart and DialAgentMart — are separate applications with their own privacy policies and terms. This policy covers only the marketing website at spyderai.in. Please review the privacy policy of each product within that product for details on how it handles your data.

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Beware of impersonation: spyderai.in is our only official website. We will never ask you to share financial details, passwords, or personal information on any other website or platform. Report suspicious sites to support@spyderai.in.

We keep the information you provide only for as long as necessary to respond to your enquiry, fulfil the purposes described in this policy, or comply with legal requirements, after which it is deleted or anonymized.

Subject to applicable law, you may request to access, correct, or delete the personal information we hold about you, or object to certain uses of it. To make a request, email us at support@spyderai.in and we will respond within a reasonable timeframe.

The Site is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

The Site may link to external websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

In accordance with applicable Indian law, if you have any complaint or grievance regarding the processing of your information, you may contact our Grievance Officer:

This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.